services & fees

Ebb & Flow Expressive Therapies offer a range of therapeutic interventions working with adolescents, adults and families. These include:

INITIAL CONSULTATION

Finding the right therapist is one of the most important decisions you will make on your road to emotional and mental health and wellbeing. It is imperative that you feel a sense of safety, trust and connection with your therapist. It is equally important as therapists that we think that we have the relevant expertise to assist you and your unique situation.

During the initial consultation, we will:

  • take you through our informed consent approach and process; 
  • undertake a detailed assessment your situation;
  • establish your goals for therapy.

In the case that we feel that you would be better suited to another therapist with specific expertise, we will refer you onto someone who we believe would be better equipped to assist you.

Alternatively, if both you and we feel as though the relationship is a good fit, we would work to agree the terms of our ongoing therapeutic relationship.

Our standard sessions run for 50 minutes. However the initial consultation may last up to 70 minutes. 

BOOKING AN INITIAL SESSION

You do not need a referral from your doctor to make an appointment.

You may contact us on 0478 557 011 to make an appointment.

ONGOING SESSION FEES

What are the session fees?

The fees vary depending on whether the counselling is for families or individuals. Fees start from $120 per session for individuals and $150 per session for families. Fees are payable either by direct deposit prior to your session; or by cash at the end of each session.

Can I claim a rebate when I see a counsellor or psychotherapist?

No. Medicare rebates are only applicable when you see a Clinical or Registered Psychologist, or a Psychiatrist.

Can I claim from my private health fund?

Many private health funds in Australia cover psychology services as part of their Extras cover. Please make your own enquiries with your Health Fund to determine whether or not your policy covers you, and to what extent. Each health fund and individual policy is different.

CANCELLATION POLICY AND PAYMENT FOR MISSED SESSIONS

Will I be charged a cancellation fee if I miss a session or cancel withn 24 hours of my scheduled appointment?

The full fee will be charged when you cancel on the day of your scheduled appointment

You will be charged 50% of the standard fee for cancellations notified the day prior to your scheduled appointment.

If cancellations occur one or more clear working days before your appointment, it is recommended that all attempts be made to reschedule rather than miss your appointment. Continuity of sessions is important and non-scheduled gaps in attendance can also impede with your progress. Session times are allocated for you over a period of time and it is not usual for therapists to fill missed sessions with other clients.